All information transferred over the Internet; to DIENNET by e-mail, our interactive questionnaires and or ;credit card payment processing information is encrypted and secure All personal information about you is kept strictly private and confidential by law. DIENNET does not at anytime share your information with any other person corporation, entity or government agency. The Diennet Guarantee: All our products and services are of the highest quality and are created in conformation with U.S. and International Laws and Regulations. DIENNET prides itself on its commitment to providing the best quality services and products to its clients when possible with the understanding that the best is expected. Refund; Return Policy Diennet will make a full refund on all products that are returned unused and the seal of the packaging has remained intact and not breached in any way. Diennet will make a full exchange on all goods that have had their seals broken if received directly from the purchasing client within two weeks of delivery of the item All of the terms and conditions that have been set out above are at the discretion of DIENNET. DIENNET reserves the right to refuse any of the above terms and conditions as it sees fit and to further decide on any situations as they arise on a case by case basis. Disclaimer: all claims made by diennet.com about the DIENNET treatment and its effects on a persons weight only apply to those persons who have followed the DIENNET treatment to the letter and at no time cast aside the suggestions made by diennet.com as to how to lose weight. Anyone not following the suggestions of the treatment will not get the sought after result.